Do you deliver?
Divine Fruit of Autumn (DFOA) delivers to all states across Australia.
Opting for delivery is at your own discretion—DFOA does not take responsibility for any mishandling, loss (including incorrect address provided) or damage of packages once they have left DFOA premises.
How much does delivery cost?
Postage is calculated automatically at checkout.
How long should I expect to wait for my order to dispatch?
DFOA always aim to dispatch your order as soon as possible. You can expect to wait 1-2 days for dispatch of items currently in stock.
We will contact you if we anticipate any major delays.
How long will delivery take?
After you have received your dispatch notification you can follow its progress via the tracking number provided. You can generally expect your package to arrive within 1-2 business days from dispatch within capital cities. If you live in a rural area please refer to AusPost delivery timeframe guidelines here.
DFOA is not responsible for any delays by third party carriers, but will do our best to inform you when delays are likely.
Can I specify a delivery date?
DFOA uses a third party carrier for deliveries and as such cannot guarantee that your package will be delivered on or by your requested date.
My package has been dispatched! How can I find out where my package is?
The best place to find information about the whereabouts of your package once it has been dispatched is to use the tracking number provided to you within the dispatch notification or to contact Australia Post directly.
My item arrived broken! What can I do?
We’re really sorry to hear this! We spend a lot of time and care in making and packing your orders so that they make it to you safely.
As per our shipping policy, DFOA is not responsible for the replacement of your package if it is damaged by any third party carrier. No replacements or refunds will be provided.
Can I collect my order?
In-person collection may be available, please contact us to discuss arrangements.
